How to Cancel or Delete Orders in Shopify

 

Running an online store involves handling various order scenarios—some customers might cancel after placing an order, others might place duplicates, or you might receive a fraudulent order. Whatever the case, knowing how to cancel or delete orders in Shopify is essential for keeping your backend clean and organized.

Can You Delete Orders in Shopify?

One of the most common questions merchants ask is whether it's possible to delete orders in Shopify. The short answer is: no, Shopify does not allow you to delete orders from your store’s admin permanently. This is primarily due to legal and accounting compliance, as order records are important for reporting, refunds, and chargebacks. However, while you can’t delete orders entirely, Shopify does allow you to cancel, archive, or tag them to keep your order dashboard organized.

While Shopify doesn’t offer a “Delete Order” button, its cancel, archive, and tagging features provide effective ways to manage and organize your order history. By following the steps in this guide, you can ensure your store runs smoothly and your backend stays clutter-free.

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